Name: Osman KARATAS
Position: International Patient Coordinator
Current Employer: Sule Clinic
Years of Experience: 7 years
Contact Information:
- Address: SULE CLINIC
Summary:
Highly skilled and dedicated International Patient Coordinator with 7 years of experience in the healthcare industry. Demonstrated expertise in coordinating and managing the needs of international patients. Proven ability to deliver excellent customer service and ensure patient satisfaction. Strong communication and organizational skills combined with a deep understanding of international healthcare systems. Committed to providing personalized care and facilitating a smooth experience for patients from around the world.
Experience:
International Patient Coordinator, Sule Clinic
- Coordinate and manage the care of international patients seeking treatment at Sule Clinic.
- Provide detailed information and assistance to patients regarding medical services, visa requirements, travel arrangements, accommodation, and other logistical aspects.
- Act as a liaison between patients, medical staff, and administrative departments to ensure efficient and seamless communication.
- Prepare and manage patient schedules, including appointments, surgeries, and follow-up visits.
- Collaborate with medical teams to ensure accurate and timely exchange of medical records and reports.
- Assist patients in understanding and completing necessary medical forms and documentation.
- Address patient inquiries and concerns, resolving any issues that may arise during their treatment journey.
- Maintain a strong network of partner hospitals, clinics, and travel agencies to facilitate comprehensive care for international patients.
- Continuously update knowledge of international healthcare systems and regulations to provide up-to-date information and support.
Education:
Bachelor of Science in Healthcare Administration
Skills:
- Excellent interpersonal and communication skills, both verbal and written.
- Proficient in multiple languages, including English, [List other languages].
- Strong organizational and time-management abilities, ensuring efficient coordination of patient care.
- Knowledgeable about international healthcare systems, regulations, and visa requirements.
- Attention to detail and ability to handle sensitive and confidential information.
- Proficient in using medical software and databases to manage patient records.
- Exceptional customer service skills, providing a positive experience for patients.
- Ability to work well in a multicultural and fast-paced environment.